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MittalCloud

MittalCloud and Odoo ERP Integration

Every call logged on the right customer record in Odoo.

MittalCloud
What syncs

Data that flows both ways

Click-to-call from any Odoo contact, lead, or ticket

Inbound calls pop the matching Odoo customer record on the agent's screen

Call logs and recordings saved against the contact in Odoo

Cloud PBX features (IVR, queues, reporting) managed in MittalCloud

How it works

Connected in three steps

  1. Connect your MittalCloud PBX to Odoo through the telephony integration
  2. Map extensions and agents to Odoo users
  3. Test call flows both ways, then switch the team over
Related

Integrations that work well together

FAQ

Integration questions, answered

Everything else, we cover in a free 30-minute consultation.

What does the MittalCloud integration do?
What is MittalCloud?
Can agents call from inside Odoo?
What happens on inbound calls?
Are calls recorded in Odoo?
How long does setup take?

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