Naqlah is an Odoo Gold Partner based in Riyadh, with a second office in Madinah. Since 2020 we have implemented Odoo for Saudi retailers, restaurant groups, coffee roasters, online stores and manufacturers. Odoo itself publishes our numbers: 72 client references and 90% customer retention.
Odoo is the same software for every company that buys it. What differs is how it is configured, how your data moves across, how your team is trained, and who answers the phone after go-live. In Saudi Arabia the partner also carries the local work: e-invoicing, VAT, Arabic documents and the platforms your business already runs on, from Salla and Zid to Jisr and PayTabs.
Modules configured around a generic template instead of how your branches, warehouses and teams actually work
E-invoicing and VAT treated as a later phase, so the first months run on workarounds
Integrations with Salla, Zid, delivery apps or payment gateways left to a third party, with nobody owning the data between them
A single developer holding the project, so every change waits for one person
Support that ends at go-live, just when your team starts using the system for real
Use this checklist with any partner you are considering. Every point can be checked before you sign.
Why it matters: Odoo grades partners Ready, Silver and Gold based on Odoo licences delivered, certified staff and client retention.
How to verify: The partner's page on odoo.com/partners
Naqlah: Gold Partner
Why it matters: Anyone can claim projects. Odoo only lists references tied to real Odoo subscriptions.
How to verify: Reference count and industries on the partner's Odoo page
Naqlah: 72 references, 37 of them in food and hospitality
Why it matters: Shows whether clients stay after go-live, which is where most projects succeed or fail.
How to verify: Retention figure on the partner's Odoo page
Naqlah: 90%
Why it matters: Odoo changes every year. Certification on current versions matters more than years in business.
How to verify: Certified experts and their versions on the Odoo page
Naqlah: Consultants certified on Odoo 17, 18 and 19
Why it matters: A partner who has run your kind of business on Odoo does not learn on your budget.
How to verify: Ask for references in your sector and speak to one
Naqlah: Restaurants, cafés, roasteries, retail, eCommerce, manufacturing
Why it matters: E-invoicing, VAT reports and Arabic documents should be in the plan from the first workshop.
How to verify: Read the proposal: are they line items or exclusions?
Naqlah: Included in every implementation
Why it matters: Your ERP has to talk to your store, POS, payments and HR systems, and someone has to own that link.
How to verify: Ask who built the connector and who fixes it
Naqlah: 14 integrations built and supported in-house, plus our own Salla app
Every Naqlah figure above can be checked on our partner page on odoo.com (figures as of September 2026).
The highest tier in Odoo's official partner programme, shown on our partner page on odoo.com.
37 of our 72 references are restaurants, cafés, coffee roasteries, hospitality and tourism. We already know how a multi-branch kitchen or a roastery supply chain runs on Odoo.
15 references in wholesale, retail and online stores, backed by our own Salla app and two-way Salla and Zid integrations.
90% customer retention, published by Odoo. Most clients keep working with us on new modules, branches and version upgrades.
Head office in Riyadh and an office in Madinah. Workshops, training and go-live support happen on site, in Arabic and English.
Our average project has around 23 users. Our largest runs more than 300 users on one database.
"The rollout came right at the peak of our busy season, yet Naqlah stood by us every step of the way until the system was fully stable. We never had to face any of it alone."Nasser AlOraini, Marketing Manager, Sayyar
Went live in 6 weeks, during the peak season, with no in-house IT team
Grew from 12 to 18 branches on the same system
Cut system costs by 70% after moving to one platform
Orders and products reach Odoo in under 90 seconds, instead of 3 days of month-end processing
Handles 2,500 orders a day at peak season
5,000+ products on one live system across factory, warehouse and online store
Also trusted by Zid, Coyard Coffee Roasters, Andes Cafe, Kal Coffee, Elixir Bunn, Mejdaf, Elite Care, Best Clean and Mothhelah.
We map how your business actually works: branches, warehouses, approvals, reports and the systems you already use.
You get a written scope, the modules and integrations involved, a named project lead and a timeline tied to your calendar.
We configure Odoo, connect your platforms such as Salla, Zid, Jisr or PayTabs, and set up e-invoicing and VAT.
Opening balances, products, customers and history move across, and your team trains on its own data in Arabic or English.
We stay on site for go-live, then support the system as you add modules, branches and new Odoo versions.
Core applications usually go live in weeks. Multi-branch rollouts with customization and data migration take longer. We confirm the timeline in writing once the scope is agreed.
Every integration below is built and supported by Naqlah, so one team owns the data from your store or POS all the way to your accounts.
Salla, with our own Salla App Store app, and Zid
PayTabs, Paymob, Amazon Pay
OTO, Torod, Deliverect
Jisr, ZenHR
SiFi for spend management, Bonat for loyalty, MittalCloud and Extensya for contact centres
Scoping, configuration, data migration, training and go-live, with e-invoicing ready from the first invoice.
Custom modules, approval flows and reports built on Odoo standards, so upgrades stay safe.
Move from spreadsheets, a legacy system or an older Odoo version without losing history.
Ongoing support in Arabic and English, and training that gets your team using the system properly.
Head office in Aljazeerah District. Multi-entity groups, retail and distribution.
Office on Sari Street, Al Aridh. Hospitality, retail and seasonal demand.
Import, wholesale and distribution, served with on-site visits.
Manufacturing, contracting and project businesses, served with on-site visits.
Everything else, we cover in a free consultation.
Gold is the highest tier in Odoo's official partner programme. Odoo grades partners on the volume of Odoo licences they deliver each year, the number of certified consultants and how many clients stay with them. The tier is published on each partner's page on odoo.com, so you can verify it before you sign.
Open the partner's page on odoo.com/partners. It shows the tier, the number of published client references by industry, certified consultants by version and customer retention. Then ask for two or three references in your own sector and call them.
Yes. Naqlah Technologies is an Odoo Gold Partner headquartered in Riyadh, with 72 client references published on Odoo and 90% customer retention.
Yes. Our head office is on Prince Saad Ibn Abdelrahman Road in Aljazeerah District, Riyadh, and we have an office on Sari Street in Al Aridh, Madinah. We serve Jeddah, Khobar, Dammam and other cities with on-site visits.
Food and hospitality is our deepest sector, with 37 of our 72 references in restaurants, cafés, roasteries, hospitality and tourism. We also have 15 references in wholesale, retail and eCommerce, plus manufacturing and service businesses.
Yes. We configure Odoo for e-invoicing, clearance and reporting as part of every implementation, together with VAT reports and Arabic documents, so you are ready from the first invoice.
Yes. We start with a review of the current system, separate what works from what needs fixing, and agree a written plan before any changes are made.
It depends on the number of modules, branches and integrations. Core applications usually go live in weeks, and multi-branch rollouts take longer. We confirm the timeline in writing once the scope is agreed.
Free consultation. Meet the team, share how your business runs, and leave with a clear plan.