Question 1

What is the Approvals module in Odoo?

Accepted Answer

Odoo Approvals is a request and sign off app. Each request type, such as a purchase, expense, travel or contract, gets its own form, required fields and chain of approvers. Decisions are recorded with a comment and timestamp, refused requests go back with a reason, and approved purchase requests can become purchase orders. Saudi companies use it to replace WhatsApp and email approvals with a documented, auditable trail.

Question 2

Purchase already has approvals, so why use this module?

Accepted Answer

Odoo Purchase approves a purchase order that already exists, usually with a single manager threshold. Approvals works earlier, before any order is created, and covers requests that are not purchases at all, such as travel, contracts, access or salary changes. It supports multi step chains, parallel approvers, minimum counts and custom fields, which is what a delegation of authority matrix needs.

Question 3

Can an approved request become a purchase order automatically?

Accepted Answer

Yes. A request of the purchase category carries the product, quantity, vendor and amount, and once approved it can be converted into a purchase order in Odoo Purchase with one action, keeping the approval reference on the order. Naqlah can automate that step so the order is generated as soon as the final approver signs off, while the request history stays linked for audit.

Question 4

Can approvals differ by department or amount?

Accepted Answer

Yes. Each request type has its own approver chain, and amount thresholds route a request to additional approvers, such as finance above one level and the owner above another. Naqlah usually creates separate types per department or subsidiary where the DoA matrix differs, so a branch repair request follows operations then finance, while a marketing spend request follows marketing then the GM.

Question 5

What happens when an approver is on leave?

Accepted Answer

Approvers can be configured with a substitute, and because the requester's manager can be added dynamically, a change in the org chart updates the chain without reconfiguration. Reminders escalate requests that sit too long, and administrators can reassign a pending request. For long absences such as Hajj or annual leave, Naqlah sets up a delegation rule in advance so chains keep moving.

Question 6

Can approvers get WhatsApp notifications?

Accepted Answer

Approvers receive email and mobile app push notifications by default and can approve from either. With Odoo Enterprise and a connected WhatsApp Business account, Naqlah can send an approved Meta template to the approver when a request is waiting, with the link opening the request in the Odoo app. The decision itself is still recorded in Odoo, so the audit trail stays complete.

Area	Before	With Odoo via Naqlah
Request channel	WhatsApp message, voice note or email	Typed form with required fields and attachments
Approver	Whoever replies first	Defined chain with sequence and minimum count
Evidence	Screenshots searched when the auditor asks	Timestamped log with comments on the request
Thresholds	Remembered by the finance team	Amount based routing per request type
Follow through	Purchase order typed again by hand	Purchase order created from the approved request
Reporting	None	Cycle time and bottlenecks per approver

Odoo Approvals

What this module handles

Built for how business runs in Saudi Arabia

What happens between a branch purchase request and the purchase order in Odoo?

What Naqlah configures in your implementation

Companies that get the most from this module

WhatsApp and email approvals vs Odoo Approvals

Module questions, answered

Modules that work well together

Purchase

Expenses

HR

Purchase

Expenses

HR

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