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Live Chat

Odoo Live Chat

Answer website visitors in real time and turn chats into leads.

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Live Chat
Capabilities

What this module handles

  • Chat widget on your website with operators grouped by channel
  • Visitor page, country, and language visible before you reply
  • Canned responses triggered with a shortcut for common questions
  • Chats converted to CRM leads or Helpdesk tickets in one command
  • Chatbot scripts that qualify visitors and route them to the right team
  • Ratings and conversation history kept for every operator
Saudi ready

Built for how business runs in Saudi Arabia

Chat in Arabic and English, with operators assigned by the visitor's language. Chats become leads in CRM or tickets in Helpdesk on the same Odoo, so nothing is copied between tools. Chat records stay in your database under PDPL.

FAQ

Module questions, answered

Everything else, we cover in a free 30-minute consultation.

What does the Live Chat module do?
Do we need someone online all the time?
Does it create leads in CRM?
Does it support Arabic?
Can it run on our current website outside Odoo?
Does it replace WhatsApp?
Related

Modules that work well together

Website

A bilingual website built and edited in Odoo, connected to CRM.

CRM

Track every lead from first contact to closed deal in one pipeline.

Helpdesk

Tickets from email, chat, and forms tracked to resolution with SLAs.

Website

A bilingual website built and edited in Odoo, connected to CRM.

CRM

Track every lead from first contact to closed deal in one pipeline.

Helpdesk

Tickets from email, chat, and forms tracked to resolution with SLAs.

Ready to run your business on one system?

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