Question 1

Can Odoo sell event tickets online with VAT invoices?

Accepted Answer

Yes. Each ticket type is a product, so attendees pay online through a local gateway with mada, Apple Pay or card, and every registration creates an invoice with 15% VAT that is reported through your ZATCA-integrated Accounting. Free tickets work the same way without payment. Sponsor packages and booth sales are quoted and invoiced through Sales, so the whole event's revenue sits in one ledger.

Question 2

Do we need Odoo Website to use Events?

Accepted Answer

Not strictly. Events works in the backend for registrations your team enters by hand or imports, but online registration, public event pages and ticket sales need the Website module so attendees can register themselves. Most Saudi clients want the public page, so Naqlah installs both. If your corporate site runs elsewhere, the event pages can live on an Odoo subdomain linked from your main site.

Question 3

How does check-in work on the day of the event?

Accepted Answer

Each confirmed attendee receives a badge or ticket with a barcode or QR code by email. At the door, staff open the registration desk on a phone, tablet or laptop and scan the code, or search the attendee by name, and the registration is marked as attended. Badges can be printed in advance or on arrival. Attendance reports update live, so you know who arrived and who did not.

Question 4

Can attendees register and pay in Arabic with mada?

Accepted Answer

Yes. The event page, registration form, ticket confirmation and badge are published in Arabic with right-to-left layout, with an English version alongside. Checkout runs through a Saudi payment gateway such as PayTabs with mada, Apple Pay and cards in SAR. Phone fields validate +966 numbers so SMS reminders reach the right handset, and the invoice is issued in the attendee's language.

Question 5

Does Events connect to CRM and send SMS reminders?

Accepted Answer

Yes. Lead generation rules turn registrations into CRM leads automatically, filtered by event, ticket type or registration answers, and assign them to the right salesperson. Reminder schedules send email and SMS at set intervals before the event, and WhatsApp where that module is in use. After the event, attendees who checked in can receive a survey and be tagged for Email Marketing segments.

Question 6

Do we need a GEA or SCEGA permit for our event?

Accepted Answer

It depends on the type of event. The General Entertainment Authority licenses entertainment events and the Saudi Conventions and Exhibitions General Authority covers exhibitions, conferences and large gatherings, each with its own prerequisites and lead times. Internal training sessions and private customer workshops generally fall outside their scope. Odoo gives you the fields to display permit references, and Naqlah recommends confirming your specific case with the authority or a licensing consultant.

Area	Before	With Odoo via Naqlah
Registration	Google Form copied into Excel	Event page with ticket types and limits
Payment	Bank transfer and screenshots	Online with mada and a ZATCA e-invoice
Reminders	Manual WhatsApp messages	Scheduled SMS and email per event
Check-in	Printed list and a pen	Badge scan from a phone
Attendee data	Spreadsheet nobody reuses	CRM leads and marketing segments
Sponsors and booths	Email threads and invoices by hand	Sold and tracked in Sales and Accounting

Odoo Events

What this module handles

Built for how business runs in Saudi Arabia

How does an event run from registration page to check-in in Odoo?

What Naqlah configures in your implementation

Companies that get the most from this module

Google Forms and WhatsApp vs Odoo Events

Module questions, answered

Modules that work well together

Email Marketing

CRM

Website

Email Marketing

CRM

Website

Ready to run your business on one system?